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FAQ

Is there a minimum or a maximum rental period?

  • The minimum rental period is two months. There is no maximum rental period but in general a time frame of two years is appropriate.

How is the recovery of the commission assured?

  • We recommend to organise an account for the commission. When it comes to the handing over the commission will be retransfered after the approval of the landlord.

What to do with damages in the apartment?

  • Please get in touch with the owner of the concerned apartment. If you have trouble to reach the landlord then we collect the notification and forward these to the owner.

What does final cleansing mean?

  • Final cleansing means, that you when moving out leave the apartment in the same state as you found the place when moving in.

What about insurances?

  • We urgently recommend all renters to conclude a private liability insurance.